When a team member asks a question, and you don't know the answer, how can you get them the best and correct answer?

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4254 votes
Terry O'Callaghan, Aff (South Africa) Top Author Forum Guru 3/28/2014 11:28 am
Affiliate since: 08/02/2013, Power Rank: 99999999 | Read Terry 's 42 other Ask SC answers
HI Pamela,

If any of my 'Affiliates', ask me a question that I cannot answer with any certainty, I will immediately tell them that
(a) I appreciate their question, and regret that I do not know the answer myself but will do what I can to find out the answer.
(b) I will also tell them that the way I have to find out will be:
(1) See if my Sponsor, or Co-sponsor know the answer,
(2) Look at the FORUM, and see if the question has already been asked,
(3) Check on
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